PRC Recommends USPS Pause Network Changes

The Postal Regulatory Commission (PRC) wants the Postal Service to pause its ongoing reform efforts to address issues with service performance. 

The commission voiced its views in a July 2 analysis of USPS’s performance over the past fiscal year, saying service performance was lower in areas where the agency implemented Delivering for America (DFA) initiatives. 

This pause would allow USPS to “conduct a comprehensive study of the DFA plan’s potential impacts on service performance,” according to the report. 

Postmaster General Louis DeJoy previously announced a partial pause in May, halting some of the processing facility operation consolidations until 2025. 

The report noted that “the Postal Service did not meet any of the four performance goals: High-Quality Service, Excellent Customer Service, Safe Workplace and Engaged Workforce, and Financial Health.”  

It also expressed concern with the increase in accidents in fiscal 2023. The report said that increase was “likely caused by the operational changes from the network redesign.”